-callqueuegeneral
-persistentmembers = yes
-autofill = yes - Probably set this on.
-monitortype = MixMonitor
-callqueue {context}
+callqueuegeneral General options for call queues.
+ persistentmembers - Persist members of queue in astdb
+ autofill - (Default yes) Dial extensions in parallel
+ monitortype - (MixMonitor) Type of monitor to use
+
+callqueue {queue-context}
name - queue name (default to same as context)
queuetimeout - Timeout of the queue
- member (list) - list of members.
- musicclass - Class of moh to use (or blank for ringing)
- announce = queue-markq (announce to agent)
- strategy -
- ringall - ring all available channels until one answers (default)
- roundrobin - take turns ringing each available interface
+ member (list)- list of members (SIP/103 etc).
+ musicclass - Class of music-on-hold to use (or blank for ringing)
+ announce - Message to announce queue to agent
+ strategy - Ringing strategy
+ ringall - ring all available channels until one answers (default)
+ roundrobin - take turns ringing each available interface
leastrecent - ring interface which was least recently called by this queue
fewestcalls - ring the one with fewest completed calls from this queue
- random - ring random interface
- rrmemory - round robin with memory, remember where we left off last ring pass
+ random - ring random interface
+ rrmemory - round robin with memory, remember where we left off last ring pass
- context = qoutcon (single digit numbers)
- timeout = 15 - Ringing timeout
- wrapuptime=15 - time allowed after hangup of call
- autofill=yes - Probably set this on.
- maxlen = 0 - Maximum queue length (0 for unlimited)
- announceholdtime = yes|no|once ; Should we include estimated hold time in position announcements?
+ context - Context in which to find single digit numbers dialed
+ timeout - Ringing timeout (for individual extension)
+ wrapuptime - time allowed before considered free after hangup of call
+ autofill - Dial extensions in parallel
+ maxlen - Maximum queue length (0 for unlimited)
+ announceholdtime - Should we include estimated hold time in position announcements? (yes|no|once)
announcefrequency - How often to announce queue position and/or estimated
- ;periodicannounce-frequency=60
- ; ringinuse = no ; ring if known to be in use
+ periodicannounce-frequency - How often to announce 'period-announce'
+ ringinuse - ring even if known to be in use
- ;member => Zap/1